Privacy Policy

IBAN: BE44 3630 6314 7545
Bank: ING Belgium SA/NV

Ind’o Brasil values your privacy. We strive to ensure your privacy to the fullest extent possible and will treat the information you us. When processing personal data we comply with the applicable privacy laws and regulations, including the General Data Protection Regulation. In this privacy statement we inform you about how we with your data.

Categories of personal data
As part of the services provided, we process personal data about you. That also happens when you want to make an appointment via our website or fill in the contact form on our website. We save and use only the personal data that directly provided by you or of which it is clear at registration that they are are provided to us to process.

We may collect the following data:
Contact information;
Date of birth;
E-mail address;
Phone number;
Details of your health;
Details about your insurer;
Details of treatment.

Basis for data processing
We may lawfully process personal data about you only if we do so on a legal basis. We process your personal data because this is necessary for the performance of the agreement between you and us, as laid down in article 6 paragraph 1 sub b of the General Data Protection Regulation (AVG). In addition, we may process your personal data for another legitimate interest, such as informing you about current events or changes in our services. This basis is laid down in article 6 paragraph 1 sub f of the AVG.

Purposes of data processing
The personal data collected by us are used for the following purposes:
Creating and maintaining your treatment record;
Scheduling an appointment;
Performing treatment;
Keeping track of preferences indicated by you;
Improving our services;
Performing other services requested by you.

Provision of your personal data to third parties
Third parties with whom we work and who have access to our personal data have signed a processor agreement to demonstrate that they are operating in accordance with the law. For example, we use a third party for:
Monitoring the results of treatments;
Managing client and staff data and relationships;
Taking care of financial and payroll administration;
Taking care of the digital environment.

We never transfer personal data to other parties with whom we do not have a processing agreement. With these parties (processors) we make the necessary With these parties (processors) we make the necessary agreements to ensure the security of your personal data. We can also share personal data with third parties if you give us written consent.

Consent of minor
Providing treatment to minors (children under 16 years of age) and processing personal data, can only take place with the written consent of the authorizing parent(s) or legal representative(s). Children aged 12 to 16 years of age must also sign themselves. From 16 years of age onwards, only the signature of the child is sufficient.

Retention periods
For the treatment file we use the legal retention period of 15 years from the Wet op Medical Treatment Agreement (WGBO), counting from the moment the treatment is treatment has been completed. After these periods the data will be destroyed. We will not retain other data longer than necessary for the purposes described in this privacy statement, unless required by a statutory obligation.

Security measures
To protect your data to the best of our ability, we have taken appropriate security measures:
All persons who may access your data on behalf of Ind’o Brasil are bound to secrecy;
Our employees have been informed of the importance of protecting personal data. A privacy policy has been drawn up and implemented within the organization.

References to third-party websites (via hyperlinks).
For your convenience, we have included on our websites references to websites of third parties. We would like to point out that when you visit these websites, the terms of the conditions from the privacy statements of these third parties apply. We recommend that you read the privacy statements of these websites before making further use of them.

Your rights
When you have provided personal data to us, you have several rights that you can exercise. For example, you have the right to inspect, correct and delete your data. You can also request us to transfer your data to you or another party or to restrict the data data processing. You are also free to object to any processing of your data. We may ask you to identify yourself before we can comply with the aforementioned requests.
If we are allowed to process your personal data on the basis of your You always have the right to withdraw this consent. You can make your request to us by contacting us using the contact details below. contact details. We will respond to your request within one month.

Filing a complaint with the Personal Data Authority
If you have a complaint about the processing of your personal data, please to contact us directly using the contact details below. If we cannot work it out together, you always have the right to (directly) file a complaint with the Autoriteit Personal data, this is the supervisory authority in the field of privacy protection. The contact details of the Personal Data Authority can be found here:

Changes to this privacy statement
We reserve the right to modify the privacy statement. These changes will be announced through our website. We therefore recommend that you consult this regularly so that you are aware of any changes.

If you have any questions and/or comments following our privacy statement, please contact us.

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